To help you select the most accurate size, we provide Size Charts below the product images for every product in our catalog. We strongly advise closely reviewing the Size Chart before purchasing any item. Our size charts are provided to us by each garment manufacturer and product measurements will vary from one garment style to the next.
To find your size, we recommend you find a similar product at home whose fit you love and measure it in inches. Next, compare those measurements to the Size Chart provided for the item you’d like to purchase and select the size that most closely matches the measurements of your favorite garment.
Keep in mind that every garment manufacturer has some degree of manufacturing tolerance (i.e. how closely each individual garment is expected to match its size chart). Size variation within 1 inch of the size chart measurements is generally within the manufacturer tolerance.
Absolutely. Your order is guaranteed 100% secure. All orders are encrypted with 128-bit SSL technology, and no credit card numbers are stored in the database.
Our website is also scanned daily by Qualys Secure to ensure your transaction is always secured.
We have no order minimums whatsoever. Whether you’re looking to purchase 1 item or 1,000, we’re here to help!
Our “no minimum” policy is something we are quite proud of because very few custom apparel suppliers can provide this flexibility. Additionally, unlike other custom product suppliers, we never charge setup fees or additional costs for multiple design colors.
We are unable to cancel or modify order details once you’ve finalized your order. All of our products are custom made to order and enter production immediately after your order is placed.
It’s very important to review your order before you complete the checkout process, looking closely at spelling, colors, and sizing as a final step. We do not accept any responsibility for the personalization attributes you select for our custom products. Orders will be produced exactly as submitted.
Most orders are customized within 2-5 business days, though some orders may take longer depending on the items, quantity, time of year, etc. Once we’ve completed your order, you will receive an email confirmation with tracking information. This indicates your order has been handed over to our shipping partners.
It is important to remember that shipping time is in addition to customization time. We ship via UPS and OSM (a USPS-approved shipping consolidator) and give you the option to select the type and speed of shipping service to best suit your needs.
Please note that selecting an expedited shipping service will not expedite the production of your order.
Orders are generally delivered within 2–8 business days after shipment (in addition to customization time). Transit time varies based on the type of service you select and the delivery location in the Continental United States.
During certain times of the year, particularly around the holidays, shipping times can be extended. We do not guarantee delivery timing for any order, for any carrier, once it has left our fulfillment center.
We fully guarantee our product quality and workmanship from any product defects or printing errors that do not match your selected attributes. We will replace any defects or print at no charge to you, however we do not offer refunds.
Please note that some designs and products have a vintage appearance and are intentionally distressed, faded, etc. If you have any questions before you place an order, please contact us.
We do not accept returns or exchanges for your selection of incorrect/mistaken products, sizes, designs, spelling, quantities or delivery timing. If you have any questions while placing an order, please contact us before you finalize your order so we can make sure your products arrive exactly as you prefer.
The blank products we customize come from a variety of manufacturers and US distributors, so each product has a label indicating its origin. 100% of product customization is done at our facility in Detroit, Michigan.
In order to ensure your custom products are produced with the highest possible quality, we have selected the most appropriate decoration method for each item in our catalog.
We start with the exact designs that you approve when you place an order, then customize your selected items using the decoration method that will best suit that particular product via either DIGISOFT® or sublimation.
We use the process that produces the best quality result for each individual item. Because the items in your order may use different decoration processes, you may notice a different feel or color shade when comparing multiple customizations.
